USEFUL RESOURCE: Language Matters – Language and diabetes
A great quick read for community pharmacists to help further improve their consultation skills during daily activities.
Also provides a good addition to your CPD evidence submission for re-validation.
A very useful brief guide advising healthcare professionals on the best language to use when communicating with people with diabetes has been published by NHS England.
It sets out the principles for good practice for interactions between healthcare professionals and people living with diabetes and provides prompts that help build confidence, enthusiasm and encourage improved self-care, whilst reducing anxiety, shame and the guilt often experienced when hearing negative messages.
For full details of the guide are explained in the following Diabetes Times article: http://diabetestimes.co.uk/nhs-england-issues-lang…
You can also download your copy here: Language Matters: Language and diabetes