Using EPS
Nomination |
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Repeat
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Cancelling
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Dispensing
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Funding
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Endorsing
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Smartcards |
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EPS
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Using EPS contents
Preparing/enhancing EPSR2 use
EPS Dispensing & Supply
Pharmacy team preparations
- Patient choice to be ensured
- Patient nominations – setting and changing
- Split prescriptions – avoid these
GP practice
- Prescriber sends EPS prescription
- Prescriber-issued EPS tokens
- Prescriber cancellation of EPS scripts
Pharmacy dispensing process
- Pulling down (downloading) prescriptions
- Dealing with split prescriptions
- Returning prescriptions to the Spine
- Assembly
- Dispensing tokens
- Dosage area – check inappropriate information is not here
- Right Hand Side and supplementary clinical information
- Dispense messages – sending
- Dispense messages – recalling
- Claim message – sending
- Recalling/amending a prescription after it has been sent to the Pricing Authority
- Acknowledgement messages that EPS prescription messages were sent to Spine
Other
- Repeat dispensing
- EPS and controlled drugs
- Endorsing
- Exemption (apply patient exemption status onto the electronic message)
Business continuity: Overcoming, preventing, and dealing with issues
- Business continuity
- Working with GPs to prevent issues
- Split prescriptions – avoid these
- Medicine database issues – Medicinal items must be mapped against NHS medicine database
- Reporting EPS issues
- Tokens printer problems – overcome/prevent the issue
- Technical failure if scripts do not appear
- Tracker of EPS scripts
- Locating a missing prescription
- Failure points – understand potential EPS failure points
- EPS service status checker webpage
- Data loss – avoid EPS prescription data loss by regularly backing up
- Spine alerts – Sign-up to these so you’re made aware if there are national EPS issues
- Reporting EPS issues
- Refining your business continuity plan
- Smartcards – Temp Access Cards – ensure you have these if they’re needed
- Smartcard sponsors/unlockers – get a pharmacy team member assigned these roles to resolve issues later
- Working with GP via regular calls outlining preparation for EPS failure
- Software/hardware may be upgraded (speak with your supplier first)
Submission, payment, and reconciliation
- Endorsing
- Exemption (apply patient exemption status onto the electronic message)
- Claim message – sending
- Submission form Fp34C completion
- Submitting prescriptions in time to BSA (before expiry)
- Tokens – sending these to the Pricing Authority (note that the PA do not look at these for pricing)
- Disposing of tokens
- Advance payment timescales and EPS
- Schedule of payment EPS information
- Reconciliation – declared vs priced items
- Returns (EPS)
- Pricing accuracy
- How to avoid financial loss (expiry/exemption/backups)
Cancelling/Changing use of EPS
- Monthly allowance – cancelling
- Smartcards – cancelling
- Change in circumstance e.g. location, system, ownership